Sales

Follow-up and closing for non-salespeople.

Articles

• Create Urgency Without Being Sleazy (45 Min Guide)
• Create Reusable Objection Handlers
• Handle Difficult Customers Online (4-Step Blueprint)
• Create a Simple Guarantee for Your Small Business
• Packaging Your Services: How to Turn What You Do Into 1–3 Simple Offers
• How to Handle Customer Objections Before They Say No
• How to Price Your Services: A Simple Method for Small Businesses
• What to Do When a Lead Says No
• Structure Your Discovery Calls (7-Step Template)
• How Do I Get More Customers From My Website?
• Map Your Lead Flow from Visitor to Customer
• Simple Follow-Up System for Enquiries
• Template: 5 Emails to Send to New Leads
• Create a Simple Lead Scoring System in 45 Minutes
• Track Where Your Leads Come From
• How to Follow Up on a Quote Without Being Annoying
• Create Your Quote & Proposal Email Templates (25 Mins)
• Set Your Lead Response Time Standard (1 Hour or Less)
• Create Your Client Service Menu PDF in 45 Minutes
• Turning an Angry Customer into a Fan: The 5-Step Recovery Process
• Get More Referrals Without Feeling Awkward
• Check In With Past Customers (90-Day System)
• Create a Customer Onboarding Process (Step-by-Step)
• Improve Your Offer Using Customer Feedback
• Partner with Nearby Businesses for Referrals
• Simple Referral Offer Ideas
• When and How to Ask for Referrals in Your Customer Journey
• Thank and Acknowledge Your Referrers
• Upselling and Cross-Selling Without Being Pushy
• Calculate Your Cost Per Lead and Customer (CPL/CPC)