Stage 6Optimise & Scale

Automate 3 Repetitive Marketing Tasks Today

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Save time by automating routine marketing tasks. Identify what to automate and how to set it up.

You're spending 10+ hours every week doing the same marketing tasks over and over. Logging new leads into a spreadsheet. Scheduling social media posts. Sending follow-up emails. Copying content from one platform to another.

Here's the truth: most micro-businesses think marketing automation is either too expensive, too complicated, or only for companies with dedicated IT teams. None of that is true anymore.

With free tools that connect your existing platforms, you can automate repetitive marketing tasks in under an hour—no coding, no expensive software, no technical degree required. The result? You reclaim several hours every month to focus on the work that actually grows your business.

This guide walks you through setting up your first three automations using simple, free connector tools. You'll start with the tasks that waste the most time and build workflows that run themselves whilst you focus on serving customers.

Jump to: Quick Start | Full Guide | Troubleshooting


Quick Start (5 Minutes)

NetNav Integration: Not sure you've covered the prerequisites? NetNav's Audit checks your site health and content consistency in 60 seconds, ensuring the foundation your automation sits on is solid. Use the results to fix errors before automating flows across a broken site.

Here's the fastest path to your first working automation:

Step 1: Identify Your Biggest Time Sink

Pick the single most repetitive task you hate doing. The best candidates happen daily or weekly and follow the same pattern every time. Example: moving new leads from your contact form to a spreadsheet.

Step 2: Sign Up for a Free Automation Connector

Create a free account with Zapier, Pabbly Connect, or IFTTT. All three offer free tiers that handle basic automations without requiring a credit card.

Step 3: Select Your Trigger and Action Apps

Choose your Trigger app (what starts the automation—e.g., Jotform, Typeform, or your website contact form) and your Action app (what happens automatically—e.g., Google Sheets, your email marketing platform, or your CRM).

Step 4: Define the Single Path

Create a simple IF/THEN rule: IF [New Lead Submitted], THEN [Create New Row in Sheet]. Most automation tools walk you through this with a visual builder—no coding required.

Step 5: Test and Activate

Run a test by submitting a dummy lead. Check that it appears correctly in your destination tool. If it works, turn the automation "On" and let it run.

✅ Completed the quick version? Move on to Create Marketing Templates for Everything Recurring or continue below for the detailed walkthrough of setting up all three automations.


Complete Step-by-Step Guide: Automating Your Time Traps

Let's build three complete automation workflows that handle your most repetitive marketing tasks. By the end of this section, you'll have automated lead logging, social media posting, and review requests—freeing up hours every week.

Step 1: Identify and Audit the Top 3 Time Sinks

Start by reviewing the processes you documented in your previous Blueprint step. Look for tasks that meet these criteria:

  • High frequency: Happens daily or weekly
  • Rule-based: Follows the same pattern every time
  • Simple: Doesn't require complex decision-making
  • Time-consuming: Takes 5+ minutes each time you do it

The best candidates for your first three automations:

Lead Capture Logging: Moving new enquiries from your website form into your CRM or tracking spreadsheet. If you're mapping your customer journey and lead flow, you know exactly where leads enter your system—this automation ensures none slip through the cracks.

Social Media Scheduling: Automatically posting content you've created during your batch creation strategy sessions, or cross-posting from one platform to another.

Review Requests: Sending follow-up emails asking satisfied customers for reviews after a service is completed.

Write down your three chosen tasks. For each one, note:

  • Where the task starts (the trigger)
  • Where the information needs to go (the action)
  • What information needs to transfer (the data fields)

This clarity makes the setup process significantly faster.

Step 2: Choose Your Automation Stack

You need a connector tool that links your existing platforms. Here are the three best options for micro-businesses:

Zapier (Free Tier): 100 tasks per month, 5 Zaps (automations). Connects to 5,000+ apps. Best for: Most users, especially if you use popular tools like Gmail, Google Sheets, Mailchimp, or WordPress.

Pabbly Connect (Free Tier): 100 tasks per month, unlimited workflows. Connects to 1,000+ apps. Best for: Users who need multiple simple automations but won't exceed 100 monthly tasks.

IFTTT (Free Tier): Unlimited applets (automations), but limited to 2 actions per applet. Best for: Very simple automations, especially involving social media platforms.

Understanding "Tasks": A task is counted each time your automation runs. If you get 5 new leads per day, that's 150 tasks per month for one automation. Plan accordingly.

For most micro-businesses, Zapier's free tier provides the best balance of capability and ease of use. Create your free account now—you won't need a credit card.

Step 3: Set Up Automation Flow 1: Lead Capture Logging

This automation ensures every new lead is immediately logged into your simple CRM solution or tracking spreadsheet without you lifting a finger.

In your automation tool:

  1. Create a new Zap/Workflow and name it "Lead Capture to CRM"
  2. Set up your Trigger:
  3. Choose your form tool (e.g., Jotform, Typeform, Google Forms, or WordPress Contact Form 7)
  4. Select "New Form Submission" as the trigger event
  5. Connect your account and select the specific form
  6. Test the trigger by submitting a dummy lead—the tool will pull in the most recent submission
  7. Set up your Action:
  8. Choose your destination (e.g., Google Sheets, Airtable, or your CRM)
  9. Select "Create New Row" or "Create New Record" as the action event
  10. Connect your account and select the specific spreadsheet or database
  11. Map your fields:

This is the most important step. You're telling the automation which piece of information from your form goes into which column in your spreadsheet.

Match each form field to the correct destination:

  1. Form "Name" field → Sheet "Contact Name" column
  2. Form "Email" field → Sheet "Email Address" column
  3. Form "Phone" field → Sheet "Phone Number" column
  4. Form "Message" field → Sheet "Enquiry Details" column
  5. Add a timestamp: Most automation tools can automatically add the date and time the lead came in. Map this to a "Date Received" column.
  6. Test the action: The tool will create a test row in your spreadsheet. Check that all information appears in the correct columns.
  7. Turn it on: Activate your automation and submit a real test lead to verify it works end-to-end.

NetNav Integration: Mapping data streams and maintaining consistency is complex. This need for consistency—like checking NAP details across platforms, or ensuring all your tracking scripts fire correctly—is one of the automatic health checks NetNav runs across your entire online presence, saving you manual auditing time.

Step 4: Set Up Automation Flow 2: Social Media Content Repurposing

This automation takes content you've already created and automatically posts it to additional platforms, extending your reach without extra work.

Common scenarios:

  • Blog to Social: When you publish a new blog post, automatically create a social media post with the title and link
  • Instagram to Twitter: When you post to Instagram, automatically tweet the caption and link
  • YouTube to LinkedIn: When you upload a new video, automatically create a LinkedIn post announcing it

Example setup (Blog to Twitter):

  1. Create a new automation named "Blog Posts to Twitter"
  2. Set up your Trigger:
  3. Choose your blog platform (WordPress, Wix, Squarespace)
  4. Select "New Post Published" as the trigger
  5. Connect your account and test the trigger
  6. Set up your Action:
  7. Choose Twitter (or your preferred social platform)
  8. Select "Create Tweet" as the action
  9. Connect your Twitter account
  10. Compose your automated post:

Use dynamic fields to pull information from your blog post:

  1. "New post: [Post Title] [Post URL] #yourtopic"
  2. The automation tool will automatically insert the actual title and URL each time
  3. Test and activate: Run a test to see how your automated tweet will look, then turn it on.

Time-saving tip: If you're already batching your social content, you can use scheduling tools like Buffer or Hootsuite as your trigger. When you schedule a post in your main platform, automatically create draft posts for your other channels.

Step 5: Set Up Automation Flow 3: Automated Review Requests

This automation sends a follow-up email asking for a review after you've completed work for a customer—part of your automatic review request system.

The workflow:

  1. Create a new automation named "Review Request Follow-up"
  2. Set up your Trigger:
  3. If you use a CRM: Choose "Tag Added" or "Status Changed" as the trigger (e.g., when you mark a job as "Completed")
  4. If you use a spreadsheet: Choose "New Row Added" or "Row Updated" as the trigger (e.g., when you add a completion date)
  5. Connect your account and select the specific tag or column
  6. Add a Delay (Optional but Recommended):

Most automation tools let you add a delay between the trigger and action. Set this to 7 days—giving the customer time to experience your work before asking for feedback.

  1. Set up your Action:
  2. Choose your email platform (Gmail, Outlook, or your email marketing tool)
  3. Select "Send Email" as the action
  4. Connect your account
  5. Compose your review request email:

   Subject: Quick favour? Share your experience with [Your Business]

   

   Hi [Customer Name],

   

   It's been a week since we completed [Service/Project] for you. I hope everything is working perfectly!

   

   If you have 2 minutes, I'd be incredibly grateful if you could share your experience by leaving a review. Your feedback helps other local businesses find us.

   

   [Review Link]

   

   Thank you for your business!

   

   [Your Name]
  1. Map the customer fields:
  2. Customer name from your CRM → Email "To" field
  3. Customer email → Email recipient
  4. Service details → Email body (if you track this)
  5. Test carefully: Send a test email to yourself first. Check that all fields populate correctly and the review link works.
  6. Activate: Turn on your automation and mark your next completed job to trigger the first real review request.

Important: Make sure you're complying with email regulations. Only send review requests to customers you've actually worked with, and include an easy way for them to opt out of future emails.

🎉 Completed? You've officially put your marketing on autopilot. You're ready for Create Marketing Templates for Everything Recurring.


Troubleshooting

Still stuck? Check your automation tool's help documentation—most have detailed guides for connecting specific apps. The Zapier Help Centre and Pabbly tutorials are particularly comprehensive.


What's Next

You've successfully automated three repetitive marketing tasks. Every week from now on, you'll save hours that were previously spent on manual data entry, social posting, and follow-up emails.

Your next step: Create Marketing Templates for Everything Recurring. Now that you've automated the repetitive tasks, you'll build templates for the recurring content and messages that flow through those automations—making your entire marketing system even more efficient.

Go deeper:

  • Marketing Automation Workflows: Ready to build multi-step, complex sequences using conditional logic? This depth guide shows you how to create sophisticated workflows that handle different customer scenarios automatically.
  • Advanced Google Analytics Segments: If you need to automate custom reporting or data streams from your analytics, this guide shows you how to set up automated reports that land in your inbox every week.

Other Optimise Guides


Let NetNav Handle the Consistency Checks

You've successfully set up three automations and reclaimed valuable time. Now, ensure your whole digital footprint is performing optimally. NetNav can audit your entire site across 9 pillars in 60 seconds—see what else needs attention now that you have capacity to fix it.

Run Your Free NetNav Audit Now →


Last updated: 2025. Part of the NetNav Academy Blueprint—your step-by-step path to marketing that works.